Finance & Policy
Credits, billing, tax considerations, data security, and policy topics for finance, HR, and compliance stakeholders.
- How Billing and Invoicing WorkThe three cost components of a PraisePal workspace — subscription seats, gift card redemptions, and processing fees — and how to identify your billing path.
- What to Expect on Your Stripe InvoicesProration line items, seat sync timing, gift card charges, and managing your subscription through the Stripe customer portal.
- How Manual Billing and Credits WorkContracted seats, prepaid credits, invoicing, and what happens at contract end for workspaces on manual (non-Stripe) billing.
- How Gift Card Fees and Invoicing WorkFee components, billing cycle timing, and payment options for gift card redemptions — including Stripe processing, provider fees, and prepaid credits.
- Why PraisePal Avoids Cash-Like RewardsThe compliance and program-design reasons PraisePal excludes cash-like rewards, what stays in the catalog, and how restrictions work by region.
- What Are the Tax and Payroll ConsiderationsWhat PraisePal does and does not handle for tax and payroll, what reward data is available for compliance, and how to approach classification with your advisors.
- What Happens to Unredeemed PointsHow earned point balances behave over time — no expiry, what offboarding means for balances, and the controls available to admins.