How to Create and Execute a One-Off Incentive
Step-by-step guide for admins to create, configure, and execute a one-off incentive.
Who can use this feature
Requires the Super Admin admin permission.
Who this is for
Admins who need to grant points to a group of people outside the normal peer recognition flow — for example, a project bonus, seasonal appreciation, or onboarding reward.
What you'll achieve
By the end of this guide you'll have created a one-off incentive, chosen its recipients, and executed it so that every eligible person receives their points immediately.
Before you begin
[ ] You have the Global Admin permission
[ ] You know roughly who should receive points (everyone, a hand-picked list, or a segment like a team or country)
[ ] You've decided how many points each person should get
Incentives use their own budget entry — they do not draw from anyone's monthly recognition allowance.
Steps
1. Create the incentive
Open Admin → Programs → Incentives in the sidebar. On the incentives list, click Create Program. Enter a descriptive name (for example, "Q2 project completion bonus") and confirm. PraisePal creates a draft and opens the incentive detail page.
2. Configure settings
Switch to the Settings tab and click Edit. Fill in:
Points per recipient — a whole number, at least 1.
Message — the text every recipient will see alongside their points. This is required before you can execute.
Publish to feed — toggle this on if you want a post on the company feed after execution. Leave it off for quieter distributions like sensitive bonuses.
Image (optional) — upload a PNG, JPG, GIF, or WebP to accompany the message and feed post.
Click Save when you're done.
3. Choose the audience
Head over to the Recipients tab. Pick one of three targeting options:
After making your selection, click Refresh to preview a sample of matching members and see the total eligible count. When you're satisfied, click Save to lock in the audience.
4. Preview and execute
Back on the incentive header, click Execute. A confirmation dialog shows:
Recipients — the number of eligible people
Points per recipient — the value you configured
Total points — recipients multiplied by points per person
This cannot be undone. Execution grants points to every eligible recipient and permanently locks the incentive. You will not be able to edit settings or change the audience afterward.
Review the summary carefully, then click Confirm execution.
What to expect after
Every eligible recipient's point balance increases by the configured amount.
Each recipient receives a notification with your message.
The incentive status changes to Completed and all settings become read-only.
If you turned on Publish to feed, a post appears on the company feed with your message and image.
The Recipients tab now shows the actual list of people who received points — useful for auditing or answering questions from your team.