How to Set Up Microsoft Teams Notifications
Connect a Microsoft Teams Incoming Webhook so public recognitions post to a channel your team already uses.
Who can use this feature
Available on the Starter plan and above. Requires the Super Admin admin permission.
Who this is for
Admins with global admin access on a workspace using the Starter plan or above.
What you'll achieve
A Microsoft Teams channel that receives incoming webhook messages when someone gives a public recognition in PraisePal.
Before you begin
You have global admin permissions in PraisePal
You can add connectors or incoming webhooks in the target Teams channel
You know which channel should receive recognition announcements
Enable the Microsoft Teams integration under Admin settings → Integrations.
Steps
Create the Incoming Webhook in Microsoft Teams
In your channel, click … at the top right, then choose Connectors.
Find Incoming Webhook and click Configure.
Give the webhook a name and optionally upload an image for notifications, then click Create.
We recommend uploading the PraisePal logo so employees can recognise new recognitions at a glance.
Copy the webhook URL Microsoft Teams generates.
Connect the webhook in PraisePal
Paste the webhook URL into your PraisePal workspace's Microsoft Teams integration and save.
What gets posted
When someone gives a public recognition, PraisePal posts a message to your Teams channel via the Incoming Webhook.
Private recognitions are not posted to Teams. Recipients still receive email and Slack direct messages (when configured) as usual.
Comments on recognitions are not sent to Teams. One-off program completions and claim activity are also not sent through this integration — use the generic Webhook integration or Slack/Google Chat broadcast options for those events.
What to expect after
New public recognitions appear in the connected Teams channel shortly after they are created. There is no separate toggle beyond saving the webhook URL.
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